Legal & Privacy Policy

Last Updated: October 2025

Welcome to SkinRight Skin School, operated by SJR Enterprises Pty Ltd (ABN 88 91427 9005 )(“we”, “us”, “our”).

This Legal & Privacy Policy outlines the terms of use, disclaimer, and privacy obligations applicable to visitors and customers of our website www.skinrightskinschool.com.au (“Website”).

By accessing or using our Website, purchasing our products or services, or engaging with our educational content, you agree to comply with this Policy. If you do not agree, you must discontinue use immediately.

1. Our Purpose

SkinRight Skin School provides evidence-based educational resources, online courses, and training materials for dermal therapists, nurses, doctors, and other skincare professionals. Our mission is to make dermatology-level knowledge accessible, accurate, and practical.

All content is provided for educational and informational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment.

2. Use of This Website

You agree to use this Website lawfully, ethically, and only for its intended purposes. You must not:

  • Copy, reproduce, modify, or distribute Website content without our written consent.

  • Use the Website to transmit harmful or illegal material.

  • Attempt to gain unauthorised access to our systems.

  • Impersonate another person or misrepresent your credentials.

We may suspend or terminate access at our discretion for any misuse or breach.

3. Products, Courses & Services

3.1 Description & Availability

We take care to ensure all course and product information is accurate, but we do not guarantee that descriptions, pricing, or availability will be error-free. We may correct or update information at any time.

3.2 Pricing & Payments

All prices are in Australian Dollars (AUD) and include GST where applicable.
Payment is required in full before access to digital content is granted. Payments are processed securely through third-party gateways such as Stripe or PayPal. We do not store full card details.

3.3 Delivery

Access to online courses, downloads, or memberships is provided electronically via email or user account after payment confirmation.

3.4 Refund Policy

Because our products are digital, all sales are final. Refunds are only available in limited cases (e.g. duplicate payments or technical issues preventing access) and are at our discretion.

This does not affect your rights under the Australian Consumer Law (ACL).

4. Educational & Medical Disclaimer

All information provided through SkinRight Skin School, including but not limited to course materials, webinars, e-books, and digital resources, is for educational purposes only.

  • It does not constitute medical, dermatological, or treatment advice.

  • You must exercise your own professional judgment in applying any information to practice.

  • Always refer patients for medical review or specialist assessment where appropriate.

  • We do not accept liability for any clinical, legal, or financial outcome resulting from reliance on our educational materials.

Use of this Website and its resources does not establish a doctor–patient relationship between you, us, or your patients.

5. Intellectual Property

All content on this Website — including but not limited to text, images, graphics, video, designs, documents, and course materials — is the intellectual property of SJR Enterprises Pty Ltd, unless otherwise stated.

You are granted a single-user, non-transferable licence to access and use purchased materials for personal education only.
You may not reproduce, share, distribute, or resell any content without written consent.

6. Privacy Policy

We respect your privacy and are committed to complying with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

6.1 Information We Collect

We may collect:

  • Personal details (name, email, phone, address)

  • Payment and billing information (processed securely by third parties)

  • Account credentials (if you create one)

  • Usage data (IP address, browser type, device, analytics)

  • Marketing preferences and communication history

We do not knowingly collect information from individuals under 16.

6.2 How We Collect It

  • Directly from you (forms, checkout, account registration, emails)

  • Automatically via cookies, analytics, and logs

  • From third parties (payment processors, advertising platforms, social media)

6.3 How We Use It

We use your information to:

  • Process orders and deliver services

  • Communicate with you about purchases or updates

  • Send marketing materials (if you’ve opted in)

  • Improve Website performance and customer experience

  • Comply with legal obligations and prevent fraud

6.4 Disclosure of Information

We may share information with:

  • Service providers (e.g. web hosting, payment, email delivery, analytics)

  • Legal or regulatory authorities if required by law

  • Business partners or contractors involved in service delivery

If information is disclosed overseas (e.g. through international service providers), we will take reasonable steps to ensure equivalent data protection standards apply.

6.5 Data Security & Retention

We take reasonable measures (encryption, access controls, secure servers) to protect your information.
Data is retained only as long as necessary for its purpose or to meet legal obligations, then securely deleted or anonymised.

6.6 Access, Correction & Deletion

You may request access to, correction of, or deletion of your personal information at any time by contacting us (see below). We may require proof of identity before processing your request.

6.7 Cookies & Analytics

We use cookies and analytics (e.g. Google Analytics, Meta Pixel) to improve performance and marketing. You can disable cookies in your browser, but some Website functions may be limited.

6.8 Data Breach Notification

If a data breach occurs that may cause serious harm, we will comply with the Notifiable Data Breaches (NDB) scheme, notifying affected individuals and the Office of the Australian Information Commissioner (OAIC).

7. Limitation of Liability

To the maximum extent permitted by law:

  • We exclude all warranties, express or implied, relating to this Website and its content.

  • We are not liable for any loss, damage, injury, or expense arising from your use of the Website, courses, or materials.

  • Our total aggregate liability is limited to the amount you paid for the relevant course or product.

Nothing in this Policy excludes rights that cannot be excluded under Australian Consumer Law.

8. External Links

This Website may contain links to third-party sites for your convenience. We do not endorse or control these sites and are not responsible for their content or privacy practices.

9. Changes to This Policy

We may update this Policy from time to time to reflect business or legal changes. Updates will be published on this page with a new “Last Updated” date.
Your continued use of the Website constitutes acceptance of the revised Policy.

10. Governing Law

This Policy is governed by the laws of Queensland, Australia. You agree to submit to the exclusive jurisdiction of the courts of Queensland in relation to any dispute.

11. Contact Us

If you have questions, concerns, or complaints about how we handle your personal information, please contact us:

SkinRight Skin School
Operated by SJR Enterprises Pty Ltd

ABN: 88 91427 9005
Email: sales@skinright.com,au`
Postal Address: 221 Sunshine Boulevard, Mermaid Waters, 4218 QLD

We will respond within a reasonable time (generally 30 days). If you are not satisfied, you can escalate to the Office of the Australian Information Commissioner (OAIC):

  • Website: www.oaic.gov.au

  • Phone: 1300 363 992

  • Post: GPO Box 5218, Sydney NSW 2001